The Covid19 global pandemic struck everyone by surprise. Our top priority right now is to make sure our customers and employees are staying safe, healthy and following safety protocol.
Canada Post announced that they are experiencing shipping delays due to a variety of reasons, all connected to the unusual situation we are in right now. Canada Post also mentioned that since people are following orders and staying home to prevent a bigger outbreak of Covid19, they are also doing more online shopping. Canada Post shipping facilities and infrastructure are doing their best to keep up and all employees must maintain physical distancing, which makes the process more difficult and time-consuming.
As Canada Post is currently overwhelmed and struggling to keep up with the volume of packages, we kindly ask you to be understanding of the situation. We are doing the best we can to get your orders to you on time. To stay on top of the situation, you can track your packages online. You may notice they take a different route and pass through another facility that has a bigger capacity, thus speeding up the process.
We apologize for any inconvenience caused by the Canada Post shipping delays! We urge you to prioritize your health and the health of your loved ones, and maintain physical distancing and follow safety precautions.
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